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Author Topic: Lifetime Warranty
AnthonyT
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I about choked when I opened up my email today and saw this. I'm very excited to hear about this replacement program but I had a suggestion that would be helpful to people hoping to replace discs. Could SC post a list of OUT OF PRINT CD+Gs so we know which ones cannot be replaced? I know I could probably run a search through the SC search engine to find that information but your average JOE SHMOE might not be able to. You could include a list of OOP discs connected to a link giving info about the replacement program.

Thank you SC for doing this for all of your customers...I'm doing the "happy dance" even as we speak! LOL


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BC/Studio Manager
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The "Lifetime Warranty" is our same replacement policy we've had in effect for about 2 years now - just dressed up a little nicer.

We don't have a document that we make public that lists 'discontinued' discs. You are correct, though, that if you check the downloadable digicat, the discs that are missing are likely to be discontinued.

One major note: because we have discontinued the disc and no longer manufacture it does not mean that it isn't available through retail outlets. Most of the time there are still hundreds of copies out there in the retail channel sitting on the shelves. Seek and ye shall find.

One other note: as I have stated in the past whenever people raise this topic, 'discontinued' discs - by definition - mean that they didn't sell well, or they have been out for a very long time and sold through their course. (Other than obvious publishing problems, like 8125 or Linkin Park.)


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Martin G
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Just ordered a replacement for a worn out 7520.

This is a much, much appreciated service.

Thank you.


Posts: 34 | From: Toronto, Canada | Registered: Nov 2003  |  IP: Logged | Report this post to a Moderator
metalgod
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Come on 5.95 a disc. I already paid 30.00 for most of them. We are talking thousands of dollars and now I have to pay MORE. Damn no wonder the pirates are winning......
Posts: 65 | From: Santa Fe Springs Cal. | Registered: Nov 2003  |  IP: Logged | Report this post to a Moderator
DanJ
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What happens when you drop a regular CD, or rip a pair of jeans, or drive into a telephone pole? $5.95 is a bargain compared to paying $30 for a replacement.
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Lonman
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No doubt! Geesus, they didn't HAVE to do a replacement policy at all, quit yer bitchin! The cost is for shipping mainly anyway!
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metalgod
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I used to visit this excellent site quite a bit in its heyday. Remember when all the forums were full and not just the request forum. And even that forum is all about the headbanging. Damn the pirates and undercutters ruined it all. Its a losing battle ladies and gents. Good luck and see ya so. cal
Posts: 65 | From: Santa Fe Springs Cal. | Registered: Nov 2003  |  IP: Logged | Report this post to a Moderator
Tim D
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November 2003? Heyday?
What was your original monicker Skippy? Hopefully something before November of 2003.

Regardless, I couldn't care less if you owned stock in Sound Choice, $5.95 isn't a bad deal to replace broken discs, especially since most of the time they break because of something that the KJ did to it.

David, I've grown a little. . . these days I try not to insult wars with unarmed opponents. If the best that metalgourd could do was sink to monetary insults, he's not worth the time or the IQ points.


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flameslayer
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It seems that he took his ball and went home before he could get hit with it. Yeah, I too miss the good old days of historic November 2003. Oh to harken back to the simpler times of life.

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Lonman
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Nov 2003, ahhhh, to be young & youthful again!
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metalgod
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Sorry girls I forgot to mention I used to go by rokkenroke. Yeah I've been on these forums longer than most of you goofballs. Check out the archives you idiots have driven everyone away. Loose lips sink ships and you be on the titanic. Check me out in so. cal when your done playing your daddy doesnt love me routine. love,rokkenroke.
Posts: 65 | From: Santa Fe Springs Cal. | Registered: Nov 2003  |  IP: Logged | Report this post to a Moderator
flameslayer
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No, I don't think so. You didn't have much of value to contribute as rokkenroke and you've shown the same uselessness as metalgod. Here's a history lesson from the "archives" for you. Keep up with this kind of rhetoric and BC will take care of your displeasure with the rest of us.
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Mark Cheetah
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Oh, yeah... Rokkenroke. I knew I recognized that bad attitude from somewhere.
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metalgod
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At least mark has half a brain left. But your right timmy I had alot of good input in the day. But your days my sister are numbered. Just remember the good old days when SOUND CHOICE RULED!!! And everybody knew it . p.s still waiting for my badlands and tnt.......
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Tim D
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I remember rokenkaraoke. You were an idiot then too. . .

Some things just never change.


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metalgod
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I can really feel the love girls. Take an honest look at yourselves. This started out as questioning the pricing of some software and the first words out of your silly little pie hole was your stupid and shut up. Now before lowlifes like you were on this forum, it was jam packed and really exciting. Now look what YOU have created. Figure it out foolio or maybe you would like to be called Captain Stupid. God I hope you dont show up at one of my highly successful shows in so. cal. you would be eaten alive punk. love metalrokkengodroke
Posts: 65 | From: Santa Fe Springs Cal. | Registered: Nov 2003  |  IP: Logged | Report this post to a Moderator
Tim D
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Yeah, right. My final rotations average 25-30 singers every night.

Eaten alive? By you? Not in this lifetime.

Let me tell you a little story, sad but true. When I first started at my karaoke job, the bar used to do $1000.00 in bar sales on a REALLY good night. Now, we make $2100.00 on a really crappy night. Best night ever? $3400.00 in bar sales. Now, I admit, I cannot take credit for all of that, we have one hell of a bar staff. But I can take credit for making Rita's one of the most successful karaoke businesses in Northern California.

None of this, of course, changes the fact that you are still a moron. It amazes me at all that ANY karaoke company is willing to replace CDG's. Does K-Tel do it? NO. Does Musicland Do it? NO. Does ANY MAJOR CD MANUFACTURER DO IT? F*** NO (you idiot), so why do karaoke companies do it? I don't know, but thank God they do.

[This message has been edited by Tim D (edited June 13, 2004).]


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DanJ
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quote:
Now before lowlifes like you were on this forum, it was jam packed and really exciting. Now look what YOU have created.

Tim has been a member here since just about the beginning. In 99. So, he was here, and active (in fact, I think he has the most posts of any non-SC staffer, counting in his old nickname) before, during, and after those heydays of 2001.


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flameslayer
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No, this thread started out with a request about replacing discs and what the policy was on discontinued discs, not pricing. You were the first person to mention, (complain) about the $5.95 fee. (Which most anyone here would've immediately assumed was for shipping.)
Like I said before, It may have been a little stagnate around here as of late but until you showed up again at least people were polite and didn't resort to name calling,(how old are you?)like you have done. So please just act like an adult and you'll be treated like one.

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metalgod
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3,400 was your biggest night!!! On my nights WE pull in an extra 7 to 10 grand. p.s It takes a real big girl to use the " F " word. Good luck bringing in the masses to this forum with your holier than thou attitudes. Try spreading some love sister.
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flameslayer
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metalgod
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Now thats more like it. See what you can do when you practice a little humility. sweet dreams............
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DavidE
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I haven't piped in on this issue, just didn't seem to want to, but...

It does seem reasonable that SC would replace a disc for 6 dollars, that might make a few people less willing to make a back up copy, knowing that this policy is in effect and that they can get a replacement if something goes wrong.

Hairmetal God forgot to mention the 37 cents or so it takes to send the messed up CD to SC - I mean, if the bar you work for cranks in an extra 7 to 10 k a night, that 37 cents would kill you. I mean how can you afford to buy anything.

And with a name like metalgod, one would think that you would be happy that people discussed and requesting headbanging songs, but I guess you can't please everybody...and you shouldn't hold your breath for "YOUR" badlands and T.N.T., its gonna be a long time for any HB or AMU disc, and with your attitude, it just might make the powers that be to say the hell with badlands and t.n.t.


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flameslayer
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Now he has someone new to pick on.
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DavidE
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quote:
Originally posted by BC/Studio Manager:
The "Lifetime Warranty" is our same replacement policy we've had in effect for about 2 years now - just dressed up a little nicer....One other note: as I have stated in the past whenever people raise this topic, 'discontinued' discs - by definition - mean that they didn't sell well, or they have been out for a very long time and sold through their course. (Other than obvious publishing problems, like 8125 or Linkin Park.)

Question: Say you do have a disc with Linkin Park, and that disc you changed the song from the Linkin Park to the Sum 41 song, I think it was 3311, [I had already bought it with the LP song, and I did wnat the Spiderman Sum 41, so I ended up buying the Spot, which worked for me....but]could you use your replacement program in this type of situation [Not that I need to do that, just asking]

[This message has been edited by DavidE (edited June 15, 2004).]


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flameslayer
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I think that when a disc is changed because of copyright issues like in the case of LP and others that decide they no longer want their music available to karaoke any discs that are out at retail locations are still available but SC itself has to, (?) pull the remaining discs it has and go with the updated/re-issued disc.
I'm only speculating, if anyone has more to add please feel free.

[This message has been edited by flameslayer (edited June 15, 2004).]


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Tim D
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It's all relative to your venue size, moron.

On a good night, we can pack maybe 125 people into the karaoke area and another 75 into the bar. That's check average of $20.00 per person in alcohol alone.

At Rita's prices, that's a LOT of alcohol.

I make no apologies for my numbers. It is physically impossible to do $7000.00 where I work.


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metalgod
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How much does it cost to make a copy of a cdg? After paying 30 dollars for my original I'll pay the 17 cents to burn my backup for archival purposes. It is nice to know that SC is making the effort to accommodate their clientle. I'll wait till the price goes down to 2 bucks then I'll splurge. And it will go down with a little patience.............
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Lonman
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OMG!


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DavidE
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quote:
Originally posted by metalgod:
3,400 was your biggest night!!! On my nights WE pull in an extra 7 to 10 grand. p.s It takes a real big girl to use the " F " word. Good luck bringing in the masses to this forum with your holier than thou attitudes. Try spreading some love sister.


Just a question "IF WE (meaning you get it also} pull in an extras 7 to 10 grand, why bitch about $30 dollars, I could spend that in one night on drinks alone.


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flameslayer
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The price will never go that low as long as people like you freely admit to burning discs regardless of your reasons. By the way, using the "archival" excuse is pretty lame. When your original goes bad do you then use the archived disc? Doesn't that make you as bad as the other pirates? Do you "archive" everything, car, house, spouse etc... or just discs?? Just wondering.
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Tim D
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Well, looks like tinman showed his true colors.
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metalgod
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Everything goes down in price sooner or later. The price now is alright but it will get better, much better. Patience is a virtue sweetie. And I'm in no hurry.
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DanJ
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Well, since you admit to burning, why do you even care what it costs? What incentive is there to SC to lower this price? They'll just stop offering replacements altogether before losing money at it. They are already forgiving the potential sale of a replacement disc as it is, so why would they only charge a couple bucks for shipping and handling?
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Tim D
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You keep calling me girl and sweetie.

Got a thing for boys, tinman?


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DavidE
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Still waiting for an answer on why worry about $5.95 per disc if you are raking in an extra 7 to 10 grand a night -

Also, why say the price will go down - that's the standard shipping and handling price, plus, what you got about 100 discs you have scratched or broken doing stupid things with, like not caring for them, or probably wearing a shirt with metal studs and deciding to wipe a disc clean with your shirt, or sitting your drunk a$$ down on a few. Why haggle over a few dollars on a thing that you would probably use only once or twice.

Hopefully, I will never have to use this service, but it is nice to know that it is there.

[This message has been edited by DavidE (edited June 16, 2004).]


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rjthe1god
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quote:
Originally posted by metalgod:
Everything goes down in price sooner or later. The price now is alright but it will get better, much better. Patience is a virtue sweetie. And I'm in no hurry.


Actually we live in a society where everything goes up. So whoose to say that the shipping and handling will stay at $5.95 forever, it could go up.


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metalgod
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The bottom line IS. Isnt this better than asking for more queensryche or reading " in the news " ha ha ha have a wonderful day and lets get these forums rockin again. PLEASE!!!!
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DJ Mad Maxx
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HEY!! i want more Queensryche LOL

------------------
DJ Mad Maxx
Karaoke at it's finest!!
Proud Member,Moderator and Pennsylvania Regional Coordinator at the USODJA (United States Online Disc Jockey Association)
www.usodja.com
www.djmadmaxx.com


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metalgod
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I knew you would be next max. How about some swedish guitar hero songs. Check out the video for " I'll see the light Tonight " on VH1 classic. KILLERRRRR..
Posts: 65 | From: Santa Fe Springs Cal. | Registered: Nov 2003  |  IP: Logged | Report this post to a Moderator
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